Everything you need to know
Do you have questions about EVENTORI, ticketing, and revenue management? Find the answers to some commonly asked questions here.
General
What is ticketing management?
Ticketing management covers all the actions related to selling tickets: creating offers, tracking sales, managing pricing, controlling access, and analyzing results.
It is part of an overall ticketing strategy aimed at optimizing revenue and occupancy rates.
With EVENTORI, ticketing management goes further by also integrating AI-powered revenue optimization, CRM, and customer relationship management features, to better segment audiences, personalize offers, and maximize the value generated from each event.
What makes EVENTORI different from other ticketing platforms?
EVENTORI combines ticketing management, CRM, access control, and revenue management into a single system. While many platforms focus primarily on ticket sales, EVENTORI goes a step further by integrating analytics and data-driven pricing.
This approach allows organizers to maximize both their attendance and revenue over time.
Is the purchasing experience mobile-friendly?
Yes. The purchasing interface is designed for mobile, with smooth navigation, a clear seat selection flow, and easy access to digital tickets.
Can tickets be scanned at the entrance?
Yes. EVENTORI is an all-in-one ticketing solution that includes a high-performance ticket access control system. This feature is fully compatible with both professional handheld scanners and your own smartphones.
Can multiple ticket categories and offers be managed?
Yes. It is possible to configure seating categories, zones, specific offers, quotas, bundles, and even VAT rules.
Can ticket resale be managed?
EVENTORI also provides a secure ticket resale platform, controlled by the organizer, to protect attendees and the event's reputation.
How can ticketing software increase revenue?
A smarter ticketing software increases revenue by giving organizers better control over pricing, occupancy rate, and customer data.
Ticketing
How can ticketing software increase revenue?
A smarter ticketing software increases revenue by giving organizers better control over pricing, occupancy rate, and customer data.
What makes EVENTORI different from other ticketing platforms?
EVENTORI combines ticketing management, CRM, access control, and revenue management into a single system. While many platforms focus primarily on ticket sales, EVENTORI goes a step further by integrating analytics and data-driven pricing.
This approach allows organizers to maximize both their attendance and revenue over time.
Can ticket resale be managed?
EVENTORI also provides a secure ticket resale platform, controlled by the organizer, to protect attendees and the event's reputation.
Is the purchasing experience mobile-friendly?
Yes. The purchasing interface is designed for mobile, with smooth navigation, a clear seat selection flow, and easy access to digital tickets.
Can multiple ticket categories and offers be managed?
Yes. It is possible to configure seating categories, zones, specific offers, quotas, bundles, and even VAT rules.
How are tickets and data secure?
Tickets are protected by secure QR codes and real-time validation, to limit fraud and duplicates. Thanks to the access control system, each ticket is validated on first entry. Any attempt to present it a second time is automatically rejected.
Can tickets be scanned at the entrance?
Yes. EVENTORI is an all-in-one ticketing solution that includes a high-performance ticket access control system. This feature is fully compatible with both professional handheld scanners and your own smartphones.
What is ticketing management?
Ticketing management covers all the actions related to selling tickets: creating offers, tracking sales, managing pricing, controlling access, and analyzing results.
It is part of an overall ticketing strategy aimed at optimizing revenue and occupancy rates.
With EVENTORI, ticketing management goes further by also integrating AI-powered revenue optimization, CRM, and customer relationship management features, to better segment audiences, personalize offers, and maximize the value generated from each event.
Revenue Management
How to increase ticket sales with pricing strategy?
Better anticipation of demand generally improves occupancy rates, balances sales over the season and optimises overall revenue.
Can dynamic pricing lower ticket prices?
Pricing rules are entirely defined by the organiser. Prices may remain stable, change or be adjusted downwards depending on the objectives.
How does dynamic pricing work?
Prices evolve according to predefined rules linked to demand, sales pace, or remaining inventory, while staying full in control of the organizer.
What is dynamic pricing in ticketing?
Dynamic pricing means adjusting ticket prices over time based on demand and predefined rules, instead of keeping a fixed price from launch to event day.
How long does it take to see results?
The initial effects often appear right from the first events, with a clearer picture emerging as the season progresses.
What is the real impact on revenue and attendance?
Better anticipation of demand generally improves occupancy rates, balances sales throughout the season, and optimizes overall revenue.
What is the difference between revenue management and dynamic pricing?
Dynamic pricing adjusts prices based on demand. Revenue management is broader. It includes pricing, inventory strategy, segmentation, and performance analysis to optimize overall results.
What factors influence demand?
Demand can vary depending on the opponent, competition, date, weather, standings, or sales pace. During model training, it is also possible to integrate specific factors unique to the client's context to refine the analysis and projections.
Can limits and rules be set on prices?
The solution ensures pricing consistency across the grid (for example, automatically adjusting discounted rates when a full price changes). The goal is to maintain clear and controlled logic across all categories, without managing fixed floors or ceilings.
Do prices increase automatically?
No. The pricing rules are entirely determined by the organizer. Prices may remain stable, change, or be adjusted downward depending on the objectives.